Google Play and Apple App Store · every industry
YelmeAtlas groups app store reviews into topics and tells you how many people complain about each one. A thousand opinions become a ranked list you can work from.
Example · 20 seconds
240 reviews this month.
Which one costs you a customer tomorrow?
Sign up, add your app, read the report.
Two minutes. No payment details. Free for 14 days.
Topics with a name and a number.
No mood meter — counted complaints, ranked by how many people said it.
81 %
of the sign-in reviews are complaints.
Every complaint left unanswered is a customer on their way out.
Every number comes with a quote, stars and a date — checkable.
€29 a month. Everything included.
€17.69 a month for the first year.
-39% for the first year Try free for 14 daysNo card · no developer account · no integration
Example report
48 % complain — most often about “sign-in”.
81 % complaints (60 of 74)
63 % complaints (33 of 52)
12 % complaints (5 of 43)
Length shows how many, colour shows the mood — and the percentage always sits beside it, so colour is never the only signal.
2
App stores (Google & Apple)
3
Storefronts: all of Europe + US
4
Interface languages
1000
Reviews per analysis
In every planning round the loudest anecdote wins. Nobody has time to read 900 reviews, so whoever read one most recently decides. The result is a roadmap built on a random sample.
The information is already there. It simply has not been counted.
How it works
From an empty account to your first counted topic list in about ten minutes — no developer account, no integration, no workshop.
The package name from Google Play or the digits from an App Store address. One field, no store account, no approval from Apple or Google.
Public reviews from both stores within your chosen window. Ones already seen are recognised and never counted twice.
The texts are grouped and counted per topic: how many write about it, and how many of those are complaining. A thousand opinions become a ranking.
Measured, not promised: a 26 % complaint rate, 6 named topics, 1 unusual day with its date — Spotify, 829 public reviews, 30 days.
Benefits
Every line here can be checked inside the product. What we cannot do is not written here.
Every planning round knows the phrase “a customer complained”. YelmeAtlas answers the real question: which topic do how many people complain about, and what share of your reviews does it account for.
Share per topic, complaint rate per topic, absolute counts
The analysis reads public store data. You need no developer account — which means you can run exactly the same report on what your competitor’s customers are angry about.
No App Store Connect access, no approval, no API key
Reviews contain the phrasing people actually use, not the phrasing from your brochure. That vocabulary is the most honest source there is for ad copy, landing page headlines and search terms.
Keywords per topic, ordered by frequency
The complaint rate over a window makes progress measurable. Not “it feels better” but from 34 % to 21 % in eight weeks — after the release that was meant to fix it.
Complaint rate over a window you choose
A printable view with a table, so the analysis fits into a board paper, a ticket or an email to your agency — without a screenshot.
Print view, table view, colourblind-safe encoding
No setup, no integration, no workshop. Create an account, paste an identifier, look at the result. If it tells you nothing you have lost ten minutes rather than a quarter.
14 days free, no payment details
Industries
The method does not know your industry — it counts what people write about. That is why it works anywhere an app sits in a store.
Checkout drop-off, delivery status, returns
Sign-in, approval flows, fees
Appointments, prescriptions, clarity
Booking, delays, tickets while offline
Adverts, playback errors, managing subscriptions
Meter readings, billing, reporting outages
Sign-in, accessibility, forms
Syncing, notifications, price changes
The stores’ own analytics show you only your own app, and only with a developer account. YelmeAtlas reads the public reviews, so you can run the same analysis over any app in the store — including your competitor’s.
Whatever annoys their customers most is either your opening, or a warning that it reaches you next.
FAQ
From the publicly available reviews on Google Play and the Apple App Store. Nothing is read from your developer account, and no user data from your app is processed.
Zehn Minuten, und Sie wissen, ob die Zahlen Ihnen etwas sagen. Falls nicht, haben Sie zehn Minuten verloren — und nicht ein Quartal.